SACRAMENTO, Ca., Aug. 23, 2013 – Better Business Bureau Serving Northeast California warns older adults to hang up on phone calls claiming to be from a company calling itself GMY after an Elk Grove woman received several phone calls from the company requesting bank account information.
The Elk Grove woman grew suspicious of phone calls her elderly mother was receiving as early as 6 a.m. when she intervened in the communication.
“When I got on the phone, they tried to convince me my mother would be receiving a card to pay for her medical care,” said the woman. “They went on to ask for her bank account numbers. I wouldn’t give them any information when they refused to tell me their phone number or company name.”
The woman eventually spoke to someone identified as a supervisor who told her the company name was GMY. Consumers from across the country have reported similar scams in which the same company name is utilized. In other calls, the company may claim to be working with Medicare to issue new cards.
“It doesn’t matter who claims to be on the phone; do not give unsolicited callers your bank account or social security numbers,” said Gary Almond, president of BBB Serving Northeast California. “Always make sure you are speaking with a trustworthy person and business before taking the conversation any further.”
To avoid this and similar scams, BBB offers the following tips:
- Do not give personal information to unsolicited callers.
- The government does not call, text or email. Also, the government should already possess the necessary information and should not ask for your social security number or address.
- Do not accept free medical services or equipment in exchange for your Medicare number.
If you suspect you may have fallen victim to identity theft, call the Federal Trade Commission's
ID Theft Hotline at 1-877-438-4338.
As a business-supported nonprofit organization, Better Business Bureau's mission is to promote an ethical marketplace. BBB sets standards for ethical business behavior, helps consumer identify reliable businesses through BBB Business Reviews, sets standards for truthful advertising, evaluates and provides reviews of charities, educates consumers, and offers dispute resolution services. In 2012, consumers relied on BBB 124 million times for Business Reviews, consumer tips and scam alerts. To learn more, please visit www.necal.bbb.org.